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Dojo Photobooks FAQ for Parents

Embark on a journey of nostalgia and creativity with Dojo Photobook, designed to transform your favorite moments from your child’s classroom into tangible treasures. 

In this FAQ guide, we'll answer all your questions! 📸

 

Q. What is a Dojo Photobook? 

A.  The photobook will hold your favorite memories from your child’s classroom! The Dojo Photobook includes 40 pictures that are displayed in a fun, Mojo-style—with a pre-designed template spread over 24 pages.

 

Q. What are the size and dimensions of the Dojo Photobook? 

A. A4, 8.27 x 11.69 inches, landscape orientation.

 

Q. Can I see a preview of the Dojo Photobook before I purchase? 

A. Yes! You can generate a preview of your child's class photobook by following the link that was sent to you in your email. 

 

Q. What payment methods can I use to buy a Dojo Photobook? 

A. All major credit cards. We do not accept cash or checks. 

 

Q. Can I change/edit the template? 

A. At this time, the template, color, and design are fixed. 

 

Q. What is the typical timeframe for receiving my Dojo Photobook after placing an order? 

A. Typically, photobooks take 5 days to be processed and an additional 2-7 days to ship.

 

Q. How do I cancel my order? 

A. Please email us at photobooks@classdojo.com and we can assist.

 

Q. How do I get a refund? 

A. We want you to be completely satisfied with your order. If your Dojo Photobook is any less than stellar, please email us at photobooks@classdojo.com, and we can assist.