We want you to be completely happy with your Dojo Sparks subscription, so if for any reason you're not satisfied, please contact us. Destek ekibimiz her zaman yardıma hazır!
Depending on your subscription provider, we may be able to assist you with issuing a refund. Abonelik sağlayıcınızı cihazınızdan şu şekilde kontrol edebilirsiniz:
- ClassDojo uygulamasında Hesap Ayarlarınıza gidin.
- Tap "Dojo Sparks" to locate your subscription provider. [Your Subscription provider will be one of the following: Stripe or Apple]
Request a Refund for a Stripe Subscription
If you subscribed through Stripe, we can grant you a refund. Please submit a refund request using this form and a member of our team will be in touch! Be sure to include your email address that is connected to your ClassDojo account.
Request a Refund for an Apple App Store Subscription
- If you subscribed through Apple, you will need to contact Apple to request a refund here: Request a refund for apps or content that you bought from Apple.
- ClassDojo Apple'ın aboneliklerini yönetmez ve Apple abonelikleri için para iadesi yapamayız. Para iadeleri Apple'ın takdirine bağlı olarak yapılır.
Please make sure you have canceled your subscription so that you are not charged again. Abonelikler Apple üzerinden yönetildiği için aboneliğiniz tarafımızca iptal edilememektedir. Click here for detailed instructions on how to cancel your Dojo Sparks subscription.