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How to Report a Message Sent to you on ClassDojo

Maintaining a safe and respectful environment on ClassDojo is essential for everyone. If you encounter an inappropriate message or need to report a user, it's important to take action promptly. Reporting inappropriate content or behavior is quick and straightforward, helping to ensure a positive and supportive community. Follow these steps to learn how to report an inappropriate message or report a user on ClassDojo.

From the Web

How to report a user 

  1. Open your messages tab
  2. Click on the messaging thread of the user you wish to report
  3. In the upper right-hand corner, click on the three-dot button
  4. Click on the three-dot menu next to the user's name
  5. Click "Report" to report the user
    Screenshot 2024-03-27 at 10.42.26 AM.png
  6. Choose the reason you are reporting the user
  7. Type any additional details of why you are reporting the user and then click "Submit report"

How to report a user via a specific message sent

  1. Open your messages tab
  2. Click on the messaging thread of the user you wish to report
  3. Click on the three-dot button next to the message sent
  4. Click "Report" to report the message
    Screenshot 2023-07-31 at 12.32.47 PM.png
  5. Choose the reason you are reporting the user
  6. Type any additional details of why you are reporting the user and then click "Submit report"

From the App

How to report a user 

  1. Open your messages tab
  2. Tap on the messaging thread of the user you wish to report
  3. Tap on the profile picture in the upper right corner 
  4. Tap on the three-dot menu next to the user's name
  5. Tap "Report" to report this user
  6. Choose the reason you are reporting the user
  7. Type any additional details of why you are reporting the user and then click "Submit"

How to report a user via a specific message sent

  1. Open your messages tab
  2. Tap on the messaging thread of the user you wish to report
  3. Tap and hold down the message you want to report
  4. Tap "Report" in the pop-up menu
  5. Choose the reason you are reporting the user
  6. Type any additional details of why you are reporting the user and then click "Submit"