If a parent was accidentally given the wrong code or entered it incorrectly on ClassDojo, you can easily revoke that parent's access and provide them with the correct connection. This ensures that all parent connections are accurate and up-to-date, maintaining a secure classroom environment. Follow these simple steps to learn how to disconnect a parent connection on ClassDojo and help everyone stay properly connected!
From the Web
Here's how to disconnect a parent connection from the web:
- Open your class.
- Click on "Family Connections" in the upper right-hand corner.
- Find the student who is connected to the wrong parent account and click on their name.
- Click on the downward-facing arrow next to the parent account’s email address and select "Disconnect parent".
- Click on the red "Yes, disconnect parent" button to confirm the disconnection.
From the App
Here's how to disconnect a parent connection from the app:
- Log into your teacher account on the app.
- Open the class that the parent is connected to.
- Tap on the three dots in the top right corner of your screen and select "Invite families".
- Scroll down to the parent account you want to disconnect and tap on that connection.
- Tap "Disconnect parent" from the pop-up and confirm you want to disconnect that parent.