Having trouble with your parent code? Here are a few possible reasons why:
- It might be expired. (All parent codes expire 30 days after creation)
- It might have reached its limit. (Each parent code can be used by up to 4 parents)
- It might be the wrong code. (Parent codes start with a “P" and are 7-9 digits long. If your code doesn’t match this format, please contact your child’s teacher for the correct code. For security reasons, only your child's teacher can provide you with a code to join their class.)
Still need help? Submit a request using the link below. We’re here to help you get connected!