How does the verification process work?
ClassDojo currently verifies requests for access, correction, and deletion by requiring that any ClassDojo user send the request either through email to privacy@classdojo.com using the same email address they used to set up their ClassDojo account, or that they make their request here. Please note, that we may ask you to further verify your identity before taking further action on your request, for example by requiring you to provide acceptable forms of personal identification.
Additionally, for any deletion requests, we will follow a two-step process: First, we will verify the written request as set forth above, then we will require that a second written confirmation be sent confirming that they want their personal information deleted. For any request to correct, we will verify you based on personal information that is not the subject of the request to correct (e.g. if you are contending that we have the wrong address for you we will not use the address as a means of verifying your identity).