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How To Start a Chat with Students (Teacher to Student Messaging Pilot Program)

Teacher-to-Student Messaging is a new feature that lets high school teachers message students directly in ClassDojo—one-on-one or in groups. It’s designed to help students stay engaged, informed, and supported.

If your school is part of the pilot, here’s how to get started:

1. School Leaders must turn on messaging

A School Leader needs to enable Teacher-to-Student Messaging in their school settings.

Please note: Turning it off later will close all active chats.

2. Teachers enable messaging for their class

Once it's turned on schoolwide, you can enable messaging in your class settings.

Please note: This step must be done on the website (not in the app).

  1. Log in to ClassDojo at classdojo.com using your school account 
  2. Choose a class
  3. Click Options in the top right corner 
  4. Select Edit Class 
  5. Navigate to Settings
  6. Look for the toggle to Enable teacher-student chats
  7. Switch it ON if it isn’t already

⚠️ If you don't see this toggle: Messaging may not yet be enabled at your school level. Contact your school leader or your ClassDojo onboarding contact.

Repeat this step for each class you want to use messaging with.2a.png2b.png

3. Teachers invite students  

After student messaging is enabled, you’re ready to invite students

Please note: This step must be done on the website (not in the app).

  1. From a class, go to Options > Edit Class or Student Login
  2. Navigate to the Students tab if you’re not there already to see your list of students
  3. Look for the purple buttons to "Connect all", “Connect remaining” or "Connect student"  — you can select “all/remaining” to send all at once.
  4. You’ll see a confirmation that the invite was sent. 
  5. ClassDojo will send each student an email invitation to their school email address.

⚠️ Important: Students need to complete their account setup on the ClassDojo mobile app (iOS or Android). Use these printable instructions to guide your students.

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4.  Confirm students have joined

After a student accepts the invite, you’ll see “last active” next to their name. If they haven’t joined yet, it will show “resend.”

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5. Start the conversation

Students can’t start chats—only teachers can. To begin:

  • Go to your class landing page and click Chats
  • Click the purple pencil icon to start a new chat
  • Choose New group or search for a student to message individually

Once you’ve sent the first message, students can reply!

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