We’re piloting a new messaging feature that lets high school teachers and students message directly in ClassDojo—one-on-one or in groups. It’s built for grades 9–12, and designed to help teachers keep students engaged, informed, and supported.
Getting Started
Q. Who can use Teacher-to-Student Messaging?
A. This feature is available to select pilot districts. Interested in joining the pilot? Reach out to your ClassDojo Partner or fill out a request here.
Q. Who controls access to this feature?
A. District leaders can enable or disable Teacher-to-Student Messaging for their district. Once enabled, school leaders can manage access at the school level, and teachers can manage access at the class level.
Q. How do I turn this feature on or off?
A. If you're part of a participating school in the Teacher-to-Student Messaging pilot:
School leaders: Go to your school settings and toggle Teacher-to-Student Messaging on or off. Turning it off will close all current chats.
Teachers: Visit your class settings and toggle Messaging on or off. All current chats in that class will close if you turn the feature off.
Messaging Permissions
Q. Who can message students?
A. Teachers, coaches, and staff connected to a class can message students—either one-on-one or in groups with students in their classes.
Q. Can students message other students?
A. Not at this time. Students can only participate in group chats that include a teacher.
Q. Can teachers message students and families together in a group chat?
A. No, not at this time. Group chats must be teacher-to-student or teacher-to-family, not both.
Safety & Privacy
Q. Can teachers or students delete messages?
A. Teachers can delete their own messages.
A. Students cannot delete any messages.
A. Teachers cannot delete student messages, but can report them to ClassDojo’s Trust & Safety team.
Q. What happens if a student or teacher sends a concerning message?
A. ClassDojo automatically scans messages between teachers and students for safety concerns. If a message is flagged, the appropriate school/district personnel or ClassDojo personnel are notified. Learn more about text flagging here.
Q. Can message history be accessed?
A. Teachers can download their own message history.
A. School and district leaders can request message history by contacting ClassDojo Support.
Notifications
Q. Will teachers and students get notifications for new messages?
A. Yes. Both teachers and students can opt in to receive push notifications for new messages, and quiet hours still apply.