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Accessing Your Shared Class as a Co-teacher

We've implemented a security enhancement that requires all co-teachers to be affiliated with the same school as the class owner.

If you're no longer able to access a shared class or one of your co-teachers cannot access your class, follow the relevant steps to restore access.

Co-Teachers:

If you are listed as a co-teacher and recently lost access to a shared class, it is most likely because you are not associated with the same school as the class owner. To regain access to the class, you will need to join the same school as the class owner. Here's how:

  • How can I join a school? If you're not yet connected to a school, you can follow the steps in this tutorial to join a school: Join Your School
  • I teach at various schools. What steps should I take?  Teachers are now able to join multiple schools. Follow the steps here: Joining Multiple Schools FAQ

If it seems like you are already linked to the same school as the class owner, but you are still unable to access the class, then it's possible that you are connected to a duplicate school listing. If this is the case, please see these instructions for getting your duplicate school listings merged. 

 

Class Owners:

If you're the class owner and your co-teachers are reporting they can't access your class, yet you still see them listed as co-teachers, it's probably because they're not affiliated with the same school as you.

  • How can I help my co-teachers access my class?
    1. The first thing to do is to check your school affiliation. What is your full school name and address that you are connected to on ClassDojo?
    2. Share this information with your co-teachers! If they are not yet connected to the same school, they'll need to join it. Ask them to copy the address of your school listing to ensure they join the same school.
    3. If your co-teachers teach at multiple schools, they can join multiple school listings in their account. Here's how: Joining Multiple Schools FAQ
    4. If your co-teachers belong to a school with a similar name, please contact our Support team with the following information so that we can merge the school listings for you.