Didn't get your email verification email? No worries! Sometimes emails can take a little detour, but we've got you covered. If your verification email hasn't arrived, let's try these steps to get you set up and ready to go. Follow these simple instructions to ensure your email is verified and you can start enjoying all the features ClassDojo has to offer!
- Check Your Folders - Sometimes emails sneak into spam, junk, or trash folders. Give them a look!
- Double-Check Spam Settings - Make sure ClassDojo emails aren’t being blocked by your spam settings
- For School or District Emails - If your email is managed by your school or district, it’s a good idea to ask your IT department to check for any filters or blocks on the network or email server. Look for an email with the subject "Verify your email address!" from hello@classdojo.com.
- Help Your IT Department - Share this helpful guide with your school’s IT department: Domains to allow. It’s a quick fix to make sure ClassDojo emails get through.
- Still No Email? -If you’re still not seeing the email, submit a support request form here.