Articles in this section

Blocking Another Family from Sending You a Chat

Learn how to block another parent or guardian from sending you a chat on ClassDojo from the web or your app.
Please note:
This feature is only available to families whose school has Family chat turned on. 

From the Web

  1. Open your Chats tab
  2. Click on the thread of the user you wish to block. If you haven't messaged the user yet, tap "compose" and click on the person to get to the thread.
  3. Click on the "# people" button in the upper right corner of the thread
  4. Click on the three-dot menu next to the user's name
  5. Click "Block" to block this user from sending any messages to you

How to unblock a user you have previously blocked from messaging you

  1. Open your Chats tab
  2. Click on the messaging thread of the user you have blocked
  3. At the bottom of the thread click "Unblock."
  4. Click "Unblock" in the pop-up menu

From the App

From your app, follow these steps to block another person from sending messages to you.

  1. Open your Chats tab
  2. Tap on the thread of the user you wish to block. If you haven't messaged the user yet, tap "compose" and tap on the person to get to the chat thread
  3. Tap on the profile picture in the upper right corner 
  4. Tap on the three-dot menu next to the user's name
  5. Tap "Block" to block this user from sending any messages to you

How to unblock a user you have previously blocked from chatting with you

  1. Open your Chats tab
  2. Tap on the messaging thread of the user you have blocked
  3. At the bottom of the thread tap "Unblock."
  4. Tap "Unblock" in the pop-up menu