Sent a chat to the wrong person? Accidentally included a typo? We've been there! You can remove a message from view in ClassDojo Messaging with a few taps or clicks.
From the web:
Here is how to remove a message using the website:
- Open the "Chats" section of your account
- Locate the message you would like to remove
- Hover your mouse over the message until a gray "X" appears to the left of the message
- Click the X
- Confirm that you would like to delete the message from the following pop-up
Please note: In order to remain FERPA compliant, messages sent to a teacher that are removed from the conversation will still be included in the teacher's downloaded messages. Deleted messages do not show in families' downloaded messages.
If you feel that a message should be permanently removed from our servers, please contact privacy@classdojo.com
From the app:
Here is how to remove a message using the app:
- Open your Chats on the app
- Locate the message you would like to remove
- Tap and hold the message until a window pops up to Copy or Delete your message
- Select "Delete"
- Confirm that you would like to delete the message from the following pop-up
Please note: In order to remain FERPA compliant, messages sent to a teacher that are removed from the conversation will still be included in the teacher's downloaded messages. Deleted messages do not show in families' downloaded messages.
If you feel that a message should be permanently removed from our servers, please contact privacy@classdojo.com