Chats
ClassDojo Chats are a wonderful, instant, and safe way for teachers and parents to privately communicate with each other individually or in groups. Teachers can report messages to our ClassDojo moderation team and block other users from contacting them. Parents can also report messages to our ClassDojo moderation team and block other users from contacting them. Many school districts require that all communications between Teachers and Parents are documented for safety and/or compliance reasons. Thus, ClassDojo messages cannot be permanently deleted by either the Teacher or the Parent. Teachers can remove a message they have sent from their messaging channel with a Parent, but this message will still be available by downloading the messaging history. Please have a School Leader contact us at privacy@classdojo.com if you need assistance removing a message permanently.
Family Chat allows families within a class to communicate privately with each other. Families will need to agree to our Community Guidelines around communicating kindly before they can message another family. Families can also report messages to our ClassDojo moderation team and block other families from contacting them. For record-keeping purposes, families can download and print their active Family Messaging conversations and messages they have sent in previous conversations by accessing their account through the ClassDojo website (read how). Communication between families does not need to be retained for educational records unless a teacher is included in the message thread.
For more on ClassDojo Chats, please see the following sections:
Story Posts
Class Story
Class Story is a feature that Teachers can use to share photos, videos, and announcements about their class with all of the Parents and students connected to that class. Class Story posts cannot be seen publicly. The class owner and any co-teacher connected to that class can post and view Class Stories. Teachers can attach photos, videos, or documents to Class Story posts. Parents, Teachers, and Students can comment on Class Story posts; however, this can be disabled by the Teacher who owns the class.
Class Story posts and comments are visible to Teachers in a class, Students who are in the class, and Parents connected to those students. Events can only be viewed by Teachers and Parents in the class and are not visible to students.
The owner of a class can delete any Class Story post that has been added by them or a co-teacher, and any comment that has been added by themself, Parents, co-teachers, and Students. Co-teachers in a class can delete Class Story posts and comments that they created and comments made by Parents and Students. Parents and Students can delete any comment they made.
School Story
School Story is a feature that verified Teachers and school leaders can use to share updates, important messages, photos, and videos school-wide, as well as School Events. Any verified Teacher in a school can post to the School Story. Teachers and Parents can comment on School Story posts unless commenting has been disabled by a School Leader.
School Stories can be viewed by any Teacher verified at the school, and Parents who are connected to a student who is (1) in the School Directory and (2) in an active class. School Story posts cannot be seen by students. School Story posts cannot be seen publicly.
Any Teacher can delete their own School Story post and the comments of any Parent or Teacher who comments on the post they have created. School Leaders and ClassDojo Admins can delete their own School Story post, posts created by other Teachers, and the comments of any Parent or Teacher who have commented on any School Story post. Parents can delete comments they have added to School Story posts.
For more on Class and School Story posts, please see the following: