School Announcements help schools share important updates with families and staff from one central place. School Leaders and staff members with Admin permissions can send one-way announcements to people connected to their school through ClassDojo.
Announcements can be delivered through the ClassDojo app, email, and shared to your school’s Facebook page.
Schools in rostered districts can do the above, and also send to family members listed in your SIS.
If your district has purchased an SMS and Voice package, then these options will be available to you as well!
Who Can Send School Announcements?
Only School Leaders and staff members with Admin permissions can send announcements. Staff without Admin permissions cannot create or send School Announcements at this time.
☝️ If you’d like to be granted Admin permissions to send Announcements, a School Leader or ClassDojo Admin can follow the steps in this guide to grant those permissions to your account.
Where Do I Find School Announcements?
First, log in to your ClassDojo account from the website. School Leader and staff with Admin permissions will see an Announcements tab on the left sidebar of your ClassDojo account.
Staff members without Admin permissions and families will see this thread pinned to the top of their inbox.
How can I send a School Announcement?
To send a School Announcement, you can follow these steps:
- Log in to your ClassDojo account on the web (this function is not currently available on the app)
- Click Announcements in the left sidebar
- Create and send announcements to your selected recipients
Who Receives School Announcements?
School Announcements can be sent to:
- Families connected to your school
- Staff connected to your school
- Everyone (all families and staff) connected to your school
💡 Announcements can only be sent to people associated with your school. In rostering schools, announcements can also be sent to people listed in your SIS. School Announcements cannot be sent to users outside your school's community at this time.
Can I Create Custom Recipient Lists?
Yes! You can create custom distribution lists for specific groups of families and/or staff.
To create a custom list:
- Log in to your Admin account on the ClassDojo website
- Click Announcements on the left
- Select Lists
- Click New List
- Choose your recipients
- Name the list
- Click Save
✏️ You can edit existing custom lists at any time by selecting the list and clicking the pencil icon.
Are announcements translated?
Yes! Before being sent, Announcements are translated into the language each recipient has selected in the ClassDojo app, or the language listed for the recipient in the SIS (if your school is rostering). 🌏
How Many Attachments Can I Include?
You can include up to 10 attachments in a single announcement.
🖼️ Supported media filetypes include: jpg, .jpeg, .png, .gif, .bmp, .tiff, .heic, .mp4, and .webm
📂 Supported document filetypes include: .pdf, .doc, docx, .xls, .xlsx, .ppt, .pptx, .txt, .rtf, and .csv
What Delivery Methods Are Available?
Available delivery options depend on your school's rostering status, district partnership, and communication package.
ClassDojo
Announcements can be delivered directly through the ClassDojo app to connected recipients.
Announcements can be sent via email. Email delivery will include the full text of the announcement with images displayed in-line.
- Subject line: Up to 80 characters (required)
- Message body: Up to 10,000 characters
- Attachments: Displayed in-line, where possible
📽️ Note: Videos cannot play directly inside an email. If you're sharing a video, consider including a thumbnail image and a link to the video hosted on YouTube, Vimeo, or another website.
School Announcements can also be shared directly to connected Facebook Pages, like your school's Facebook page.
When creating an announcement, you can connect a Facebook account with Admin or Editor permissions and select which Page(s) you'd like to publish to.
Note: Posting to Instagram, X, or other social media platforms is not supported yet.
SMS (Text Message)
‼️ SMS delivery is only available to schools that are participating in ClassDojo rostering and have purchased a communication package. All other schools can use the above delivery methods.
Schools that are rostering and have SMS enabled through their district partnership can send announcements via text message. The text messages will be sent to the phone number on file for the selected recipient from the SIS.
The SMS announcement includes:
- A short preview of the announcement
- A link to view the full message
Phone Calls
‼️ Phone Call delivery is only available to schools that are participating in ClassDojo rostering and have purchased a communication package. All other schools can use the above delivery methods.
Schools that are rostering and have Phone Calls enabled through their district partnership can send announcements as automated voice broadcasts.
Announcement text is converted into speech and delivered by phone.
A single voice message can be up to 90 seconds long.
Do SMS and Phone Calls Use Credits?
If your district has SMS or Phone Calls enabled, credits are consumed based on the number of recipients.
- SMS and Phone Calls: One credit per recipient
If your district exceeds its available credits, services will continue to function, but the account may show a negative balance.
💳 For questions about credits or additional capacity, please contact your District Leader.
How Are School Announcements Different from District Announcements?
School Announcements and District Announcements work in very similar ways, but they reach different audiences
School Announcements are designed for updates that are relevant to a single school community, while District Announcements are intended for communications that apply across the district or multiple schools.
Troubleshooting: Why Don't I See My Facebook Page?
If your Facebook Page doesn't appear when creating an announcement:
- Confirm your Facebook account has Admin or Editor access for that Page
- Open Facebook Settings
- Select Business Integrations
- Remove the ClassDojo integration
- Return to ClassDojo and reconnect Facebook
- Select Edit during setup and choose the Pages you'd like to access